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FAQs

row of rose is a handcrafted jewelry business focused on everyday and specialty earring designs. each piece is unique and thoughtfully designed by Megan Rose in her home studio. She uses different mediums such as polymer clay and acrylic to turn her designs into wearable art.

Short answer: Yes! Most of our styles can be replicated in the same colors/tones and shapes but can not be made exact. We have a form for our out of stock products where you can sign up to be emailed when we restock!

We do not accept returns or exchanges at this time. Our stock is very limited, handcrafted and usually one of a kind. please read the product descriptions throughly before purchasing. We do our best to get the correct approximate measurements and the in real life colors on screen but there may be slight differences. You can always reach out to us at info@rowofrose.com before purchasing if you have any questions. With all of that said if there is any issue with your earrings or there is a mistake on our part please do not hesitate to reach out. We love our customers and want you to be 100% happy.

SHIPPING

Orders will ship within 7-10 business days if not sooner. We are not responsible for packages once they are dropped off at the post office. Please note that due to COVID there may be delivery delays that are unexpected once shipped. 

I strive to be as environmentally friendly as I can. All of my packing and shipping supplies are recyclable. The "plastic" sleeves some earrings come in are made from plants and are certified compostable. For certain orders that need a little extra love and support during delivery I will sometimes reuse bubble wrap from material shipments.

CARE AND MATERIALS

row of rose uses polymer clay and/or laser cut acrylic as the base of all earring designs. please note the product description for each earring to learn how to best care for them. Each earring uses stainless steel or titanium posts that are nickel and lead free unless otherwise stated.

For all earrings please do not bend, scratch, leave in a very hot area or submerge in water. Treat them with care and store in a clean dry environment.

This material is strong and can sometimes have a slight flexibility. The earrings may gather residue from use, makeup, lotions, perfume, etc. If this happens you can easily clean them with a small amount of rubbing alcohol or water.

This material is strong and has no flexibility. The earrings may gather residue from use, makeup, lotions, perfume, etc. If this happens you can easily clean them up with a microfiber towel and/or a small amount of water. Please do not use rubbing alcohol on acrylic earrings.

Didn't find what you were looking for? Feel free to contact us any time at info@rowofrose.com